COD shipping

COD that doesn't bleed your margins.

India is a COD-first ecommerce market. ShipyBox is built for that reality — pre-dispatch risk scoring on every COD order, buyer-confirmed NDR re-attempts and faster COD remittance to unlock working capital trapped in transit.

  • AI RTO Shield risk-scores every COD order before dispatch
  • Buyer-confirmed re-attempts cut wasted delivery trips
  • Faster COD remittance to unlock working capital
  • Full COD reconciliation across all couriers in one ledger

Why ShipyBox

Pre-dispatch is where margin is saved

Once a COD order ships and RTO-s, you've already paid forward + reverse logistics. ShipyBox stops that earlier — by risk-scoring at the order stage and holding the riskiest 10–15% for verification.

Re-attempt only when buyers confirm

When delivery fails, ShipyBox NDR Intelligence reaches the buyer via WhatsApp first. Re-attempts go out only when the buyer confirms availability — eliminating wasted re-attempt costs.

Working capital, not float

Faster COD remittance means cash hits your bank in days, not weeks. Use the COD calculator to see how much you can free up.

Feature-by-feature comparison

COD challengeStandard approachShipyBox approach
High-risk COD pincodeShip and hopeRisk-score + hold for verification
NDR / failed deliveryAuto-retry costs another tripWhatsApp buyer first, then re-attempt
RTO returned orderAlready paid 2 legs of logisticsPrevented at order stage
COD remittance cycleT+7 to T+14 typicalAccelerated remittance available
COD reconciliation across couriersManual spreadsheet mergingSingle ledger view
FAQ

Frequently asked questions

Why is COD so risky in Indian ecommerce?

India's COD share is 40–60% of orders depending on category. RTO rates of 20–40% on COD are common. Every RTO means you've paid forward logistics, reverse logistics and lost the sale — bleeding 8–15% gross margin per RTO order.

What is AI RTO Shield?

AI RTO Shield is ShipyBox's pre-dispatch risk-scoring engine. It scores every COD order against pincode patterns, buyer history, order value, SKU profile and seasonal trends. High-risk orders are held for verification before dispatch — preventing RTO at source.

How does buyer-confirmed re-attempt work?

When a delivery attempt fails (NDR), ShipyBox NDR Intelligence reaches the buyer over WhatsApp before any re-attempt. Re-attempts only happen when the buyer confirms availability — typically cutting wasted re-attempt cost by 40–60%.

Can I get COD remittance faster?

Yes — ShipyBox supports accelerated COD remittance with cycles materially shorter than the typical T+7 to T+14. Use the COD calculator to estimate how much working capital this unlocks for your specific monthly volume.

Does this work across all couriers?

Yes — AI RTO Shield, NDR Intelligence and COD remittance acceleration work uniformly across Delhivery, Blue Dart, Xpressbees, Ecom Express and Ekart shipments from your account.

See ShipyBox in your numbers

Send us 30 days of your shipments. We'll run an audit and show what changes.