Definitions written for merchants and operators, not dictionary entries.
Cash on Delivery — payment collected from the buyer by the courier at the time of delivery.
The standard direction of shipping — from merchant origin to buyer destination.
Non-Delivery Report — the status a courier marks when a shipment cannot be delivered on attempt.
Return to Origin — the final status when a shipment cannot be delivered and is returned to the merchant's warehouse.
The courier process of collecting a returned shipment from the buyer's location and shipping it back to the merchant.
Dimensional weight calculated as (L × B × H) / 5000 in India. Couriers charge whichever is higher — actual or volumetric.
