Logistics intelligence for Indian commerce

Turn shipping into a profit lever.

ShipyBox catches losing orders before they ship, recovers fake NDRs over WhatsApp, surfaces courier weight discrepancies with a full dispute workflow and picks the right courier per shipment — across multiple Indian carriers.

Built for growing Indian D2C and B2B brands.

AI
RTO Shield built-in
Multi
courier options
Pan-India
pincode coverage
panel.shipybox.in/rto-shield
LIVE
AI RTO Shield — pre-dispatch
Today's scored
1,284
+18%
High-risk held
42
−₹2.1L saved
Avg risk score
29
−4 pts
Risk distribution · last 24h
1,284 orders
Low 62% Medium 23% High 15%
OrderPincodeValueRisk
SBX-78234112
Mumbai → Bengaluru · Repeat buyer · verified
560034
₹2,140
8
SBX-78234188
Delhi → Jaipur · Prepaid likely · low-risk pin
302017
₹4,899
24
SBX-78234217
Pune → Hyderabad · First-time buyer · OTP advised
500085
₹1,250
47
SBX-78234251
Surat → Indore · Flagged pincode cluster
452010
₹6,720
78
SBX-78234302
Chennai → Patna · Hold for verification
800013
₹3,310
91
Powered by
Reliable International
23+ support locations across India. ShipyBox merchants get local support, onboarding and pickup coordination through Reliable International's nationwide logistics network.
See network
Active courier partners on ShipyBox
DelhiveryBlue DartXpressbeesEcom ExpressEkart
Shipment Intelligence

Every shipment, scored in real time.

Monitor every live shipment, delivery exceptions and courier performance from one dashboard. See shipments at risk of late delivery and SLA drill-downs by courier, pincode and SKU. Catch slipping shipments hours before they breach SLA, not days after.

  • Real-time SLA tracking with anomaly alerts
  • Late-risk flags before SLA breach
  • Drill-downs by courier · pincode · SKU
Explore Shipment Intelligence
panel.shipybox.in/intelligence
LIVE
Shipment Intelligence
In transit
3,481
Delivered today
1,209
+6%
Late risk
87
+12
Anomalies
3
−2
SLA · last 7 days
94.2%
Live shipments
Streaming
SBX78234112
Mumbai → Bengaluru
Delhivery
Out for delivery
SBX78234188
Delhi → Jaipur
Xpressbees
Delivered
SBX78234217
Pune → Hyderabad
Blue Dart
In transit
SBX78234251
Surat → Indore
Ekart
Late risk
panel.shipybox.in/allocation
AI
Smart Courier Allocation
Order
SBX-78234112 · Mumbai → Bengaluru · ₹2,140
Allocated
Delhivery
Picked by AI
Delhivery logo
Delhivery
Largest D2C network · Best SLA on this pincode · Low RTO history
93
RTO 3.2% · SLA 94%
Blue Dart logo
Blue Dart
Premium air SLA · Tier-1 metro reliability · Fastest transit
86
RTO 2.1% · SLA 97%
Xpressbees logo
Xpressbees
Strong D2C network · Aggressive pricing · Pan-India coverage
79
RTO 4.0% · SLA 92%
Smart Courier Allocation

The right courier, picked automatically.

Six-dimension AI scoring across pincode SLA, RTO history, weight slab, COD share, courier capacity and cost — explains every allocation decision per order.

  • Per-order multi-factor scoring
  • Reasoning audit on every pick
  • Auto-deprioritise underperforming partners
Explore Courier Allocation
NDR Management

Reduce failed deliveries. Improve re-attempt success.

Monitor non-delivery reports across courier partners from a single dashboard. Track NDR reasons, identify delivery patterns and help your operations team improve delivery success rates.

  • Centralised NDR tracking
  • Courier-wise NDR visibility
  • Delivery exception reporting
Explore NDR Management
panel.shipybox.in/ndr
LIVE
NDR Management
Total NDRs (7d)
412
Re-attempt deliveries
278
+34
Delivery success rate
67%
CourierNDRsSuccess rate
Delhivery16872%
Blue Dart6481%
Xpressbees10263%
Ecom Express7858%
NDR reasonCountShare
Customer unavailable19247%
Wrong address7819%
Refused delivery5413%
Delivery rescheduled8821%
panel.shipybox.in/weight-reconciliation
AUDIT TRAIL
Weight Reconciliation & Dispute Management
Discrepancies
38
Disputes open
14
Resolved this month
22
full audit logged
AWBBilledManifestΔDispute
SBX782341121.20 kg0.85 kg+0.35
Evidence Uploaded
SBX782341882.40 kg1.95 kg+0.45
Admin Review
SBX782342170.90 kg0.95 kg
No Dispute
SBX782342513.10 kg2.40 kg+0.70
Approved
SBX782343021.50 kg1.20 kg+0.30
Charge Sustained
Dispute audit · SBX78234112
live
  1. 10:14 · Merchant raised dispute, uploaded weight-slip PDF
  2. 10:42 · Admin attached courier evidence (2 images)
  3. 11:08 · Admin remark: "Manifest matches, awaiting courier confirmation"
Weight Reconciliation & Dispute Management

Manage courier weight disputes with confidence.

Review weight discrepancies, submit supporting evidence, track dispute progress and maintain a complete audit trail from raise to resolution.

  • Per-AWB weight discrepancy detection
  • Merchant dispute submission with evidence upload
  • Complete audit trail · admin remarks · resolution recorded
Explore Weight Reconciliation & Disputes
Why AI matters

Without AI vs. With ShipyBox AI.

Without AI
  • Manual order review on every COD
  • Unknown pincode risk
  • Reactive NDR firefighting
  • Hidden weight discrepancies with no audit trail
  • Courier picked by gut
  • Lost shipments noticed weeks later
With ShipyBox AI
  • Pre-dispatch risk score on every order
  • High-risk pincode flagging in real time
  • Buyer-confirmed re-attempts via WhatsApp
  • Per-AWB weight discrepancies surfaced with full audit trail
  • Six-dimension smart allocation with reasons
  • Live shipment intelligence dashboard
Talk to merchant success

Get a 15-minute shipping audit.

Share a sample of your last 100 shipments. We'll show you where you're losing money on couriers, RTO and COD lock — and benchmark you against ShipyBox merchants in your category.

  • Free audit, no obligation
  • Recommendations specific to your brand
  • Indicative pricing for your volume

By submitting you agree to ShipyBox contacting you for service-related matters. We don't spam.

FAQ

Frequently asked questions

Everything you wanted to know before talking to sales.